Bad customer support. Two dmg tents in a row.
"I love the design of this tent, but the quality control is frustrating. My first tent arrived with damaged inner mesh. Because customer service was run by an unhelpful AI chatbot, I couldn't just get a replacement inner tent and had to return the whole unit. I gave it a second chance, but the replacement tent arrived with the exact same mesh damage. I'm keeping it because I like the tent itself, but the customer support and quality control are very disappointing. Doesnt seem it will effect performance but for a tent this cost id expect better quality control."
