Welcome to the Inner Circle

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For purchases made in November and December, we have extended our return policy to 90 days from the date of purchase.


You may return your unworn and clean item(s) within 60 days of the purchase date for a refund to original form of payment or KUIU store credit. 

Items purchased in a "Pack" or "Set" need to be returned in full. We cannot accept partial returns on item Packs or Sets (e.g. Merino Sock 3-PACK, Pro Bino Harness Field Ready SET). 


Exchanges can be made for a different size of the purchased item, based on availability at the time of processing at our warehouse. Shipping is always free for exchanges.

Please note: We can only process exchanges for the same product in a different size. We cannot process exchanges for the same product in a different color, or for an entirely different product. If you would like a different color or product, we are happy to help you place a new order via phone or email and provide you with free standard shipping on your repurchase order (US only). You will be charged for the new product when it ships. Once we receive your returned product, we will process your refund generally within 5-7 business days.

*Please note, during peak times such as sales and holidays, returns may take longer than normal to process and may be delayed up to 15 business days*


KUIU Outlet items, Gift Cards, and E-Gift Cards are Final Sale and not eligible for a refund, exchange, or credit.  

Visit our Support Center for a full list of frequently asked questions and additional information about our Return and Exchange Policy.

Making a Return (US Orders)

Making a Gift Return (US Orders)

Making an Exchange (US Orders)

Making a Gift Exchange (US Orders)

International Returns/APO Addresses

Customer Name:

Customer email: