WADER
WARRANTY PROGRAM
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THE KUIU WARRANTY
If your wader fails due to a defect in workmanship or materials, KUIU will repair or replace your wader and get you back on the water as soon as possible.
PRODUCT FAILURE OUTSIDE OF MANUFACTURING DEFECTS
If your KUIU product fails due to excessive wear, accidents involving barbed wire or campfires, or the natural breakdown of materials over extended time, KUIU will make every effort to repair your gear for a reasonable fee.
If you feel that your KUIU product needs to be evaluated for a repair or warranty issue, please fill out the form below. Attaching photos may also help our Repair Technicians in the evaluation process.
DEFECTIVE OR DAMAGED PRODUCTS
Defective or damaged products must be returned to our repair partners at SIMMS for evaluation and will be repaired or replaced at our discretion. Once SIMMS has completed the evaluation you will receive an email update. Item(s) will be considered abandoned and returned after 60 days from the last contact with you.
Items must arrive at SIMMS in a serviceable condition. Please make sure your item (s) are clean and dry and you have removed all personal items and accessories. SIMMS will return your product unrepaired if it arrives in unserviceable condition.
KUIU IS NOT RESPONSIBLE FOR LOST ITEMS
Please empty all pockets and remove any accessories such as fly boxes, retractors, belts, cleats, or fly patches.
KUIU CASE NUMBER IS REQUIRED FOR REPAIRS
Please note, it is REQUIRED to have a KUIU Repairs Case Number, prior to shipment to SIMMS. Please contact KUIU for a Case number. Ensure your package has your Case Number clearly written on the outside of the box. We recommend insuring your package and obtaining a tracking number.
ANY QUESTIONS?
Please call our Customer Service Team at: 1.800.648.9717 or email us at warranty@kuiu.com.
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