Order Information

ORDER CONFIRMATION:

When your order has been successfully placed, you will receive an email confirmation within minutes. If you do not receive an email, call us at 1-800-648-9717 before placing another order for the same merchandise to ensure you do not place duplicate orders. Once your order ships, you will receive an email confirmation with tracking details. Your credit card will not be charged until your order has shipped.

TRACKING AN ORDER:

Once your order ships, you will receive a shipping confirmation email with tracking information. You may track your package by entering your tracking number into Google. Google will recognize the shipping carrier and provide you with a link to track your package.

Please note: Tracking for orders sent via FedEx SmartPost are delayed when tracked via USPS.

VALID PAYMENT METHODS:

We accept payment by credit card only. Visa, MasterCard, American Express, Discover and Diner’s Club cards are all accepted.

Valid KUIU Gift Certificates are also accepted.